Genesys announced that it continues to experience customer adoption and platform growth with PureCloud by Genesys, a cloud-based customer engagement and...

SAN JOSE, Calif.—If there is one person that could give valuable advice to software startups that dream to be big one day, that would be Evan Goldberg,...

Genesys, a player in omnichannel customer experience (CX) and contact center solutions, has introduced the Genesys Customer Experience Platform, which...