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Lazada temporarily stops logistics ops, except for LazMart grocery service

Dear Sellers, Customers, and Partners, 

With the Enhanced Community Quarantine issued by the Philippine Government for the COVID-19 outbreak, we are actively working with them to assess the full impact of the new measures. 

The Lazada website and app will continue to be active, while all logistics operations will be temporarily suspended. LazMart, our groceries service, will continue to run with logistics operations.

As extended delivery delays will be expected, to better facilitate fast deliveries and for the safety and well-being of customers and staff, we have temporarily suspended cash on delivery payment options for selected services. 

Lazada will continue to evaluate the best way to provide support to businesses, customers and our staff during this extraordinary period.

We seek your patience and understanding and will provide updates whenever more information is available.

Thank you, all. Let’s all remain vigilant and stay safe.

Sincerely yours,
All of us at Lazada Philippines

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