Ramon Aboitiz Foundation, Inc. (RAFI), a nonprofit organization, partnered with AGS—a subsidiary of digital business solutions enabler ePLDT—for the implementation of Microsoft Dynamics 365 to power up its finance and operations.
Dynamics 365 helps organizations accelerate digital transformation through its business applications in the cloud. It also unifies Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) capabilities that deliver new applications to help manage specific business functions in a variety of organizations.
In particular, its CRM tool can help nonprofit organizations build and maintain relationships with donors much like sales contacts, with an increased ability to sell the mission to them through regular follow-ups and continued systematic receipt of support. Meanwhile, its ERP software is as user-friendly as the usual Microsoft Office applications, which makes it easy for RAFI employees to shift to the new and more efficient system.
RAFI, a non-stock, nonprofit organization established in 1966 by Don Ramon Aboitiz, continuously helps elevate the lives of people in the Visayas and Mindanao through programs focused on integrated development, micro-finance and entrepreneurship, culture and heritage, leadership and citizenship, and education.
“RAFI has many solutions to poverty and the other needs of our society and technology has an important place in our growth. Since the people we serve are also technology-driven, we want to leverage it to improve our efficiency both internally in our processes and at the same time our services. We’re glad to have AGS as our partner in elevating the lives of people we serve,” said Dominica Chua, RAFI president.
AGS president and ePLDT Group SVP and COO Nerisse Ramos said, “Technology can be a powerful tool for social good. We partner closely with non-profit organizations like RAFI so we can share our expertise and enable organizations make their operations smoother by making their processes more systematic and efficient. Our goal is to empower them in achieving their noble vision by equipping them with the right technology and business efficiency applications.”