Upgrade Magazine


UCPB banks on Microsoft Office 365 to improve collaboration among employees

(L-R) Stella Fulgencio, United Coconut Planters Bank (UCPB) VP and Head of Human Resources Group; Randall Rogelio Evangelista, UCPB FVP of IT and Methods Group; Higinio Macadaeg Jr., UCPB President and CEO; Eric Alberto, Chief Revenue Officer of PLDT-SMART and ePLDT President and CEO; Chito Franco, PLDT Enterprise VP and Head of Corporate Relationship Management; and Nico Alcoseba, ePLDT/PLDT VP and Head of Disruptive Business Group during the ePLDT-UCPB partnership meet at the UCPB headquarters in Makati City.​

The United Coconut Planters Bank (UCPB) is deploying Microsoft Office 365, a suite of productivity tools, which allows users to work anytime, anywhere and on any device. It boasts of communication solutions built for effective team collaboration—from e-mail and IM (Instant Messaging) to social networking and video conferencing. UCPB also adopted Skype for Business Cloud PBX on top of the Office 365 package.

Prior to the implementation, UCPB went through its Microsoft Exchange 2010 migration process to fully integrate Office 365 into the company’s day-to-day banking operations. ePLDT immersed UCPB’s selected department representatives in the suite’s full features in a 3-day onboarding session. UCPB is the first ePLDT customer to undergo the Office 365 Adoption Program.

The implementation is being done with the help of ePLDT and PLDT Enterprise.

According to UCPB President and CEO Higinio Macadaeg Jr., the partnership with ePLDT helped in providing resolution to its disaster recovery requirements through the cloud-based application while improving internal collaboration among its employees.

“We look forward to more opportunities to enrich our working environment through powerful solutions that will further enable our associates to deliver the Bank’s personal and proactive service to our clients. With our partnership to ePLDT, I am confident that we will be able to make significant progress towards achieving our mission,” Macadaeg said.

To Top