Delivering on its commitment to making the Philippines a global strategic center, Hewlett-Packard has inaugurated its new facility in Two Cyberpod Centris in Quezon City, marking the 10th anniversary of the HP Global Delivery hub in the country.
“With 10 years of global services delivery in the Philippines, our new operations in the Two Cyberpod Centris will help clients and partners capitalize on HP’s innovative technology, support and services to drive sustainable business growth and prosperity,” said Bruce Dahlgren, Senior Vice President and General Manager of HP Enterprise Services, Asia Pacific and Japan.
Hoping to start operating towards the end of the year, the company’s facility expansion will serve as its growth area. “We have expanded and we’re expanding to this new location so this will serve as our growth area,” said Nathalie Bernardo, Center Director, HP’s ITO Global Delivery Hub Philippines and China. “We realize the importance of the northern part of Metro Manila as we’re able to tap the talent pool in Quezon City.”
According to Bernardo, the center will act as an alternate site for business continuity purpose. “We are all in this country and we know how challenging it is in times of financial disaster so it is important for us to have this business continuity alternate site,” she said. The center will also serve as a recovery center for HP.
When asked if HP has plans of putting delivery centers outside Metro Manila, Bernardo said, “It’s a possibility but it’s not a firm plan as of today. It’s something we’ll consider in case we need to expand further.”
The center will house an HP Executive Briefing Center to showcase HP’s innovative solutions and services that will enable clients to gain a better understanding of the company’s technological capabilities and commitment to sustain its goals. The 14-storey building will also have various facilities for HP employees.
The new facility represents the ongoing investment the company is making to drive strategic growth across Asia. It will provide solutions and services to help global clients optimize their technology infrastructure for business growth.
“It’s a global delivery center so it supports all our customers in all regions. We have three primary regions: Asia Pacific and Japan; Europe, Middle East and Africa; and the Americas (North and South America),” said Dahlgren.
Complimenting what Dahlgren said, Bernardo claims “We do service all these regions. Most of our customers, global in nature, are large multinational companies that would have presence across the globe.”
“In this enterprise service facility, HP will be hosting or having the support from application services and infrastructure technology outsourcing. Our external support will be moving in this facility,” added Bernardo. “It is a facility that will host the key service lines that we have under enterprise.”
HP is also looking forward to supporting the New Style of IT in vibrant, knowledge-driven markets such as the Philippines. “We see this New Style of IT being actually driven by consumerization of IT,” said Dahlgren. “This New Style of IT is an opportunity to leverage capabilities like the cloud, big data, analytics, security, capability, and, specifically, mobility. All three, coming together, helps what the impact would be for customers.”
Dahlgren has good words for HP Philippines employees saying, “How impress I am with the HP leadership and employees. They are vibrant, youthful and energetic.”
The local operations of HP began in 1994 and presently utilizing three locations: Makati, Taguig and Quezon City. The HP Global Delivery Center in the Philippines was formally opened in 2003 as one of the six HP global delivery hubs, which enables the delivery of applications, IT outsourcing, and business process outsourcing services to hundreds of clients around the world.