Royal Cargo Combined Logistics Inc. (RCCLI) has announced that it is taking a leap towards cloud services as it moves its email infrastructure to the leading independent provider of IT services in the Philippines, DataOne Asia. The transition is expected to improve Royal Cargo’s communications requirements that are essential to connect to customers and partners from across different countries.
Abet Cabungcal, vice president for Global IT at RCCLI
In the last 30 years, RCCLI has grown its services to become an end-to-end logistics operator. It has expanded its service infrastructure outside the Philippines with facilities in Vietnam, Hong Kong, Cambodia, Singapore, Germany, the United Kingdom, Palau, Guam, and the People’s Republic of China. Work never stops at RCCLI, 24/7.
With its increasing visibility across multiple locations, as well as constant communication needs, RCCLI has felt the pressure of increasing complexity of interaction not just between facilities but also with clients.
Email remains to be an important communications platform for the company as executives need access to their email anytime for them to achieve customer satisfaction.
“It’s always good to have your email up already as soon as you are connected to the Internet,” says Abet Cabungcal, vice president for Global IT at RCCLI. “Support is really a big deal for executives. With the help of DataOne, it feels like I have an additional in-house IT team.”
DataOne addresses RCCLI’s needs with CloudSecure, its most reliable, secure, convenient and most comprehensive cloud-based business productivity and communications service. CloudSecure comes with expert, round-the-clock support and can accommodate the needs of Philippines-based companies of any size.
RCCLI’s utilization of DataOne’s highly-secure, affordable, and efficient cloud-based infrastructure will ensure RCCLI’s executives to have full access to their email anytime and anywhere.
According to Cabungcal, RCCLI had previously used a different service provider for their email service. However, RCCLI needed a more robust, reliable, and cost-efficient solution that can be flexible with their growing requirements. This eventually brought RCCLI to seek the expertise of DataOne.
As soon as signing up with DataOne, RCCCLI have seen improvements in communications between executives as well as customers. In particular, Cabungcal says they have seen increased productivity among their internal IT staff.
He underscored the benefits of moving to DataOne email cloud service, especially its 24/7 expert support, security of their emails, and long-term cost savings to the company.
“For one, if we have problems in our system, we just bring our concerns to DataOne and they resolve these right away. And in a subscription-based model, we just have to pay only for the concerns that need fixing. We don’t even have to worry if our email infrastructure needs diagnosis, if it needs an additional server or if we need a faster bandwidth. DataOne does it for us and that’s all there is,” Cabungcal says.
Security is also one aspect that Cabungcal says also needs to be addressed. In fact, Cabungcal believes that it is a primary concern. While other companies might think that relying on the cloud for email could be dangerous especially when handling sensitive information, Cabungcal believes otherwise. He believes DataOne has placed all the proper security features that ensures data confidentiality for RCCLI’s communications.
Having experienced the capabilities of DataOne’s cloud-based solution, Cabungcal is confident that RCCLI will be able to achieve its long-term goals without having to worry about managing its ever-growing communications requirements and cost of maintaining an email infrastructure.
