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BP Waterworks jump-starts major ERP transformation

SAP recently supported BP Waterworks Inc., an ISO-certified private water service provider, to strengthen its financial information systems and achieve significant gains in providing accurate, insightful, and timely information to the organization’s decision-makers and to keep pace with the growing demands of serving and nurturing a growing portfolio of consumers nationwide.

The implementation, dubbed “Project Splash”, aims primarily to improve the flow of information within and across companies, divisions, projects, warehouses and offices located in Luzon, Visayas, and Mindanao. It also aims to integrate data flow, transaction processing, and reporting among finance, sales, and operations functional areas.

Over the years, as its reputation grew, so did BP Waterworks’ customers, with more developers choosing to partner and leverage on its 25-year history of providing customized water solutions to residential complexes and subdivisions. With fast growth came expected challenges from different fronts such as billing, customer service, accounting, project management, and materials flow, and controls.

“The business was easier to manage back when we only had about 29,000 consumers and based largely in Cavite. But since we expanded to other areas like Cebu, Davao, Iloilo, and Pampanga with consumers reaching 67,000, we were faced with the stark reality that our infrastructure was inadequate to support our current needs.”, said Viqui Fernandez, CEO of BP Waterworks Inc. “It was imperative that we evolved as an organization to meet the demands of customers, our Board of Directors, government regulators, and our own need for timely and informed decision-making.”

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BP Waterworks Inc. and its wholly-owned subsidiary tapped SAP to address its requirements using SAP Business ByDesign, a complete end-to-end business suite that helps growing mid-size businesses unite all areas of the organization’s functional departments and processes through a single cloud-based ERP software, so it can run industry best-practices, implemented by Service 101 Consulting, a systems integrator.

Quoting Georg Simon Bragas, the company CFO, “I felt a compelling need to upgrade our current ERP system to reach our goals and aspirations as an organization. We were getting bigger and, yet, our support systems could not keep up as much as I wanted. We needed an upgrade-a big upgrade. With SAP ByDesign, I expect to bring a new generation of robust computing into our transaction processing, analyzing, and reporting. Using a cloud platform, I envision a quicker flow of information across our locations all over the country. I also expect to reap the benefits of increased accuracy, timeliness, valuable insight, increased accountability, tighter controls, increased efficiency, improved customer service, and, overall, a better way of managing information and financial processes. Lastly, with this investment in SAP ByDesign, we have set the stage for stabilizing our ERP system. We will now have more flexibility to adapt to the future.”

Edler Panlilio, Managing Director, SAP Philippines said, “Corporate leaders should provide their growing companies with advanced solutions to expand properly in the digital landscape and achieve their goals effectively while delivering customer expectations. We are excited for BP Waterworks as they begin to integrate SAP Business ByDesign to help them run better projects and become a part of the rising intelligent enterprises in the country.”

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