Fear of change hindering tech adaption, says PLDT’s Jovy Hernandez

Posted on Jun 18 2017 - 5:56pm by Reynaldo Vicente

What is preventing enterprises, whether large, medium or small in size, from embracing digital transformation is the fear of change, according to Jovy Hernandez, SVP & head of PLDT and Smart Enterprise Business Groups.

“In large enterprises, there is fear that the new system might not going to work. For small enterprises, there is the fear of failing in the business,” he said, adding that “there is also fear for some entrepreneurs who have inherited the business from their parents from embracing digital change.”

This is why, for Sudev Bangah, country manager for the Philippines and Malaysia at International Data Corporation (IDC), there is a need to change mindsets when embarking on digital transformation, or “having a fundamental change from the traditional ways of doing business into something digital.”

Hernandez identified four key enablers for enterprises to deliver a redefined experience for their customers. These include Software Defined Networking (SDN), Internet of Things (IoT), Artificial Intelligence (AI), and Cybersecurity. Through these enterprise-grade technologies, “businesses are empowered with insights that help make better decisions, become more efficient in the way they operate, allow engagement with their customers at a more personal level, and provide digital services that are highly secure”, according to Hernandez.

Nerise Ramos, COO at ePLDT, for her part, said there should be conviction to pursue digital change. “Enterprises must be sure of why they are doing it and there must be a purpose which can either be profitability, growth or leadership in the market.”

READ:  Twitter partners with ABS-CBN, McDonald’s for UAAP Cheerdance Championship with Twitter Amplify

Aside from conviction, other challenges that enterprises had to contend with while embarking on digital transformation are there is always cost to change and change management.

“One of the failures of digital transformation is that people stop halfway,” said Ramos. “Even if the change is not completed, they already give up. Change management must be strong and strong adoption of technology is very important.”

In the ASEAN region, Bangah said that by 2020, a lot of shift will involve moving away from the very traditional hardware spending and moving to what we call 3rd platform spending, a lot of it from Cloud, Mobility, Analytics, Security, Augmented Virtual Reality, Internet of Things and Robotics.

Related Posts

Paragon Software releases Paragon Disk Wiper 15 Pr... Paragon Software Group (PSG), considered a leader in data protection, backup and disaster recovery, has announced the release of Paragon Disk Wiper 15...
Delta becomes only US airline to offer all in-flig... Delta Studio, the airline's suite of onboard entertainment, will be free for all customers on two-class aircraft starting July 1. This includes nearly...
SPECIAL REPORT | Are we ‘cloudified’ yet? Among the tasks of the Philippines-based International Rice Research Institute (IRRI) is to “help accelerate the pace of developing improved rice vari...
Huawei launches Media Cloud Solution Huawei, a global information and communications technology (ICT) solutions provider, has showcased its latest Media Cloud Solution. With the Huawei Me...
Lenovo, Juniper Networks announce global partnersh... Lenovo and Juniper Networks announced the commencement of a global partnership to leverage synergies in their respective product and technology portfo...
Those moving to cloud now has clear advantage, say... Established in 1998 after the passage of the Oil Deregulation Law in the Philippines, SEAOIL Philippines used to rely on an Oracle enterprise resource...
Kids spend more of their lives online as they grow... Kids today spend more of their lives online than offline, according to research carried out by Kaspersky Lab and iconKids & Youth. As kids grow ol...
Software defined everything: Moving from simple vi... Erin Dunne, director of research services of Vertical Systems Group. Virtualization and software-defined networks should be a means to an end — no...
PLDT/SMART Enterprise expands portfolio of M2M sol... PLDT /SMART Enterprise expanded its portfolio of machine to machine (M2M) solutions for enterprises, just as more enterprises are embracing M2M techno...
Emporio Armani Connected launched as collection of... Emporio Armani marked its entrance into the field of connected wearables with the Emporio Armani Connected collection of hybrid smartwatches. A...
About the Author

REYNALDO “Rey” R. VICENTE’s career experience involves mostly research in publishing companies. He previously held the position of Research and Events Director of Media G8way Corp., publisher of Computerworld Philippines (CWP), PC World Philippines, and IT Resource. He also handled events organized for CWP. Prior to this, he was a Research Head of a business publication. Now as co-publisher of Upgrade Magazine, Rey also serves as Managing Editor. Rey finished his bachelor’s degree majoring in Economics at the University of Santo Tomas.

Leave A Response