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Discovery Primea opts for smarter Wi-Fi to enhance guest experience

Discovery Primea, one of Manila’s premier business hotels, has announced its deployment of technology from Ruckus Wireless, Inc., to enhance the guest experience.

Discovery Primea Hotel infinity pool

Discovery Primea Hotel infinity pool

Located in the Makati central business district, Discovery Primea is a deluxe hotel for business and leisure travelers on a quick sojourn or an extended stay in the city. With today’s ultra-mobile business customers carrying an average of four connected devices and consuming a plethora of connected apps, rich media, voice and video, Discovery Primea was in search of a solution that provided its guests a rich Wi-Fi experience. In addition, the hotel wanted a reliable wireless solution that enabled new guest services such as mobile check-in.

The hotel selected the Ruckus suite of Smart Wi-Fi solutions for hospitality to provide users fast, secure, and reliable Wi-Fi across the hotel. Featuring Ruckus BeamFlex™ technology that uses patented adaptive antenna and traffic engineering technologies, the solution is purposely built for hospitality customers, helping prioritize and optimize latency-sensitive traffic to deliver a great guest experience.

Working with partner MEC Networks, the hotel’s IT team conducted proof of concept tests with a number of providers to gauge Wi-Fi solution performance. Ruckus stood out with its Smarter Wi-Fi solution providing strong and stable signal measurement and full coverage span without dead corners.

“Reliable, secure Wi-Fi is critical to our operations,” said Jojo Bisuna, Corporate IT consultant for Discovery Primea. “We run many guest and staff-facing applications off our Wi-Fi network, including digital signage, mobile check-in, food and drink ordering, and corporate management systems. Even our door-lock system is powered by Wi-Fi.”

“With the Ruckus Wireless solution, guests don’t have to worry about connection drop-outs or signal weakness, wherever they are in the hotel,” continued Bisuna.

“It’s essential for hotels to get Wi-Fi right. We are very pleased that Discovery Primea chose Ruckus. With high quality, high performing, reliable Wi-Fi, Discovery Primea will be able to better support its IP-based services and greatly enhance the guest experience,” commented Linda Hui, Ruckus Wireless Managing Director for Hong Kong, Taiwan and Philippines.

“Other operators sometimes approach us from time to time but I won’t switch to another brand,” continued Bisuna. “The product quality is simply superior. We plan to use Ruckus as our standard corporate wireless access point for all of our new hotels.”

 

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