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2GO streamlines events logistics with SMX, CBP, SM Estates

Under the agreement, 2GO will facilitate permit applications on behalf of contractors, coordinate endorsements with SM Estates, process submissions with CBP, and provide end-to-end logistics support throughout ingress, event operations, and pull-out activities within the SMX.

2GO, the Philippines’ largest integrated transportation and logistics provider, has partnered with SMX Convention Center, Central Business Park (CBP), and SM Estates to establish the 2GO-SMX Events Logistics, a centralized permit and logistics facilitation system designed to streamline events operations within the SMX Convention Center and the Mall of Asia Complex.

“Streamlining our work with SMX, CBP, and SM Estates is a reflection of our commitment to innovation across the logistics ecosystem,” said 2GO Forwarding Business Unit Head Faye Alonzo. “Through this partnership, we are consolidating permit processing as an integrated end-to-end solution and a single point of contact for permit processing. This enables exhibitors and organizers to move cargo more efficiently and with greater confidence.”

Formalized through a Memorandum of Understanding (MOU), the partnership aims to simplify permit facilitation, improve operational efficiency, and ensure the seamless movement of exhibit materials, event equipment, and deliveries for exhibitors, organizers, suppliers, and service providers.

Under the agreement, 2GO will facilitate permit applications on behalf of contractors, coordinate endorsements with SM Estates, process submissions with CBP, and provide end-to-end logistics support throughout ingress, event operations, and pull-out activities within the SMX.

“By aligning our expertise and resources, we are creating a more seamless and efficient framework for our venue logistics,” said Walid Wafik, Senior Vice President for Operations of SM Hotels and Conventions Corporation, which manages the SMX Convention Center. “This reinforces our dedication to delivering world-class experiences supported by efficient operational systems.”

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The collaboration introduces a one-stop service model designed to make permit processing more efficient while ensuring compliance with estate and operational requirements. By streamlining coordination, the initiative is expected to reduce administrative workload, minimize delays, and enhance event experiences for organizers, contractors, and eventgoers alike.

“For SM Estates, this collaboration is key to permit review and endorsement. Made possible by this MOU, closer coordination with our partners will enable a faster and more simplified process” said Jessel Kabigting, Senior Vice President for Development and Management of SM Estates.

Meanwhile, CBP President Erickberth Calupe underscored the importance of close coordination with the parties. “Strong partnerships are essential to creating effective change. While CBP remains the sole authority for regulating permits, applications, vehicle access, and fees, this collaboration enables us to deliver our services more holistically and effectively.”

The MOU, signed by Alonzo, Wafik, Kabigting, and Calupe, reinforces 2GO’s commitment to delivering integrated solutions that enhance connectivity, operational efficiency, and customer engagement across industries.

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