Rimini Street, Inc. , the Software Support and Agentic AI ERP Company and a third-party support provider for Oracle, SAP and VMware software, announced VIVERE Group, a leading Indonesian one-stop solution provider for interior contracting, furniture manufacturing and furnishing, has selected Rimini Support for SAP to help maintain business continuity, strengthen support for its critical SAP ECC environment and free internal IT resources to focus on digital transformation initiatives.
Strengthening SAP support while advancing transformation
Founded in 1984 and listed on the Indonesia Stock Exchange since 2002, PT Gema Graham Sarana Tbk (IDX: GEMA) has grown into the core company of VIVERE Group, running SAP ECC 6 on IBM Db2 as a critical platform supporting operations across project-based work, manufacturing and distribution.
Faced with the end of support for its ECC system and a push to migrate to S/4HANA, VIVERE sought the advice of Gartner on roadmap options. Based on the conversations and peer recommendations, VIVERE determined that its investments would be best allocated to innovation rather than a costly, time-consuming upgrade to S/4HANA.
“Our core philosophy is to keep people, quality and business continuity at the center of our technology decisions,” said Sutrisno Yao, Head of IT at VIVERE Group. “Technology should be a practical enabler that supports reliable operations, improves processes and strengthens the business without creating unnecessary disruption.”
VIVERE selected Rimini Street as its strategic partner, benefitting from immediate cost savings, expert SAP support and the ability to modernize on top of its existing systems.
“Rimini Street gives us confidence that our SAP environment is well supported, while giving our internal team more room to focus on improvements that help the business move forward,” said Yao.
Unlocking capacity for process improvement and future growth
As the company continues to grow and modernize, its IT team is focused on strengthening integration, improving process consistency and supporting broader digital transformation across the business.
“Our initial goal was clear: protect business continuity, strengthen SAP support and free up our internal team to focus on higher-value priorities,” Yao noted. “Rimini Street helps my team spend less time firefighting SAP and more time supporting process improvements and higher-value business needs.”
“In today’s highly competitive, volatile market, lowering the cost to operate and freeing up capital and talent is no longer a choice,” said Nancy Lyskawa, EVP and Chief Client Officer, Rimini Street. “Forward-thinking companies such as VIVERE Group are choosing Rimini Street to not only create capacity for innovation, but to deliver it.”
