PLDT Enterprise, the B2B arm of leading telecommunications services provider PLDT Inc. (PLDT), sustained its Gold Service Provider status with Cisco for the second consecutive year, after attaining Customer Experience Specialization and being declared as a Premier Integrator for the US-based ICT giant. These milestones continue to position PLDT Enterprise as a trusted partner in delivering both fixed and wireless solutions and services.
“These latest achievements underscore PLDT’s unwavering commitment to excellence and innovation, empowering businesses of all sizes in their network transformation initiatives by delivering impactful solutions and services, particularly SD-WAN and Managed Network Services,” said Jojo Gendrano, Senior Vice President & Head of Enterprise Business Group at PLDT and Smart. “These also highlight our dedication to providing world-class services, further propelling our customers on their digital transformation journey.”
PLDT Enterprise is the first and only Service Provider in the Philippines to achieve Gold Partner status and the first Cisco Service Provider to be a Customer Experience Specialized Partner. This specialization signifies its commitment to supporting customers across the full lifecycle of their solutions, driving customer success and business growth.
Meanwhile, PLDT Enterprise’s Cisco Premier Integrator designation affirms the group’s expertise in designing, building, and managing scalable network infrastructure using leading Cisco products and services, emphasizing the company’s capabilities and reputation within the technology industry.
“These recognitions are a testament to our partner’s outstanding performance, showcasing PLDT Enterprise’s significant impact in their customers’ digitalization journey. We are proud to acknowledge PLDT Enterprise’s commitment to innovation and their continued pursuit of excellence to enhance customer experience,” said Zaza Nicart, Philippines Managing Director, Cisco.
Since 2015, PLDT Enterprise and Cisco have been partners in innovation, collaborating to develop several transformative solutions like SD-WAN and Branch-In-A-Box for their customers.
PLDT SD-WAN revolutionizes enterprise-wide network management, allowing businesses to use different access technologies, enhancing resiliency, facilitating seamless cloud integration, and incorporating embedded security features, thereby accelerating digital and network transformation efforts. In addition, PLDT Enterprise also offers Branch-In-A-Box service that simplifies enterprise-grade Wi-Fi deployment and ensures compliant, secure, and controlled internet access for customers. It centrally optimizes network connectivity across branches via a single cloud dashboard, leveraging data from a captive portal to drive promotions and revenue growth.
These citations bolster the PLDT Group’s overall thrust to innovate in order to elevate customer experience and support the United Nations Sustainable Development Goals (UNSDG), particularly SDG No. 9 – Industry, Innovation, and Infrastructure.
