Maya Bank has been recognized as the Philippines’ best overall bank by Forbes, and the country’s top digital bank by the Financial Times’ The Banker—affirming its position at the forefront of digital finance.
The bank stood out among the field of all Philippine traditional and digital banks, ranking highest in the Philippines in Forbes’ 2025 survey. This marks its first time at the top of the local list and its third consecutive appearance on the publication’s prestigious global roster.
Forbes, in partnership with research firm Statista, surveyed more than 50,000 consumers across 34 countries to assess banks based on customer satisfaction and five weighted dimensions: trustworthiness, terms and conditions, customer service, digital services, and quality of financial advice.
Meanwhile, The Banker—a publication of the Financial Times—named Maya Bank the top-ranked digital bank in the Philippines in its inaugural Neobank Rankings, a global benchmarking of licensed digital banks based on asset strength, capital efficiency, and growth. This recognition places Maya Bank alongside the world’s Top 100 digital-first banks, reflecting its robust financial performance and growing relevance in a highly competitive sector.
“These global recognitions reflect our relentless focus on creating a digital banking experience that is simple, inclusive, and deeply trusted by our customers,” said Shailesh Baidwan, Maya Group President and Co-Founder of Maya Bank. “
“Our goal at Maya Bank has always been to make everyday banking more accessible and meaningful for more Filipinos. These recognitions remind us that designing for inclusion—whether it’s easier credit, better savings, or seamless digital access—can create real impact at scale,” said Angelo Madrid, President, Maya Bank.
“We are proud to represent the Philippines in the global banking and fintech stage, and we remain committed to building an equitable future for all Filipinos where financial empowerment is truly universal,” said Orlando Vea, Maya Founder and CEO and Maya Bank Co-Founder.
Maya Bank’s recognitions come on the heels of a strong 2024. The bank played a key role in enabling its parent group, Maya, to achieve group-wide profitability by year-end while expanding digital access to millions of Filipinos. Its deposit base surged to ₱39 billion, up 59% from the previous year, with its customer base reaching 5.4 million. Its credit portfolio also grew rapidly, with cumulative loan disbursements reaching ₱92 billion and 100,000 credit cards issued—40% of which went to first-time cardholders.
Maya Bank is deeply integrated within the broader Maya ecosystem, which includes the top-rated Maya app and Maya Business, the country’s leading omnichannel payment processor. This connection allows the bank to use data in smarter ways—offering more personalized, relevant financial services to millions of Filipinos.
