Eastern Communications successfully hosted its Transcend Summit 2025 at Makati Shangri-La, on April 8, 2025, bringing together over 200 industry leaders, decision-makers, and technology experts to discuss how innovation fuels business growth, transforms challenges into opportunities, and enhances customer experience. The event spotlights Eastern Communications’ mission to exceed customer expectations by delivering the latest technological insights, and reliable, high-tech, and high-touch connectivity and ICT solutions that drive digital transformation and business resilience.
The Transcend Summit features the theme, “Powering the Future Through Innovation and Customer Focus,” and is made possible through Eastern’s global tech partners Cato Networks, Fortinet, Huawei, Sophos, Cisco, CloudSigma, Nexusguard, Pax8, and official media partner The Manila Times and Malaya Business Insight.
“Transcend Summit 2025 highlighted the importance of innovative solutions, leadership, AI and customer-centric strategies in today’s dynamic business environment,” stated Jaeson Evangelista, Co-Coordinator of Eastern Communications. “We are very grateful for our global technology partners for enabling us to share insights, emerging trends, and collaborate on future innovations as we continue to enhance our services and customer programs.”
Hosted by TEDx Host Vanessa Caro and panel discussions moderated by ABS-CBN Business News Correspondent Mimi Ong, Transcend Summit 2025 featured keynote speakers and industry panelists sharing insights on the evolving digital landscape and the role of innovation in achieving sustainable growth.
Exploring the power of innovation
Greg Banzon, Chief Operating Officer and Executive Vice President of Century Pacific Foods, Inc., delivered a keynote speech on “Harnessing Innovation to Transform Challenges into Opportunities.” Drawing from his experience and citing instances from Century Pacific’s humble beginnings in the ‘70s, he emphasized how businesses can turn obstacles into strategic advantages through technology and forward-thinking solutions, like how Century Pacific transformed to one of the country’s leading manufacturers.
Meanwhile, Maulik Parekh, founder of aiVolution Asia, shared his insights on “How to Lead and Innovate with AI.” He explored AI’s disruptive impact on customer engagement, business optimization, and the essential leadership skills for success in the AI era.
Following Banzon and Parekh’s presentations was the Transcend Summit’s panel discussion with key industry experts: Pierre Curay, Vice President of the Supply Chain Management Association of the Philippines (SCMAP); Edsel Paglinawan, Chief Revenue and Innovation Officer of Eastern Communications; and Tonichi Parekh, Vice President of Concentrix.
The panelists explored the topic, “How Innovation and Customer Experience Is Critical for Business Success,” setting companies apart in an increasingly competitive digital economy. Discussions centered on how businesses can leverage emerging technologies to remain agile and competitive.
A trusted partner in digital transformation
Eastern Communications elevated customer engagement with the relaunch of The Link VIP Club, unveiling its highest membership tier, Titanium, at the MET Museum in BGC on April 3, 2025. Eastern collaborated with artists Erika Mayo, Studiokashu, and Vico Cham Artism Gallery, for an exclusive, art-inspired showcase of the program’s premiere perks to complete the customer’s VIP experience.
The newest Titanium tier provides personalized business support, premium benefits, and tailored ICT solutions, further strengthening relationships and enhancing customer experiences of Eastern’s elite partners.
“We recognize that businesses need more than just reliable solutions—they need a trusted partner who understands their unique challenges and growth ambitions. Through the Link VIP Club and the new Titanium Membership tier, we are enhancing the way we support our clients by providing an even higher level of focused support, unmatched customer experiences, and utmost level of service,” said Atty. Aileen Regio, Co-Coordinator of Eastern Communications.
As a trusted partner in driving business growth, Eastern Communications equips companies with the tools to navigate digital transformation with confidence. The Transcend Summit 2025 allows Eastern to share its expertise on advancing innovation, collaboration, and cutting-edge solutions that keep businesses ahead in an evolving digital landscape.
To know more about Eastern Communications’ products and services, visit the website at https://eastern.com.ph/.
