Connect with us

Hi, what are you looking for?

HEADLINES

Sophos named a customers’ choice for Managed Detection and Response (MDR) in Gartner Peer Insights Voice of the Customer report

Sophos scored the highest overall customer rating of 4.9/5, based on 344 reviews, as of Sept. 30, 2024, with verified customer reviews celebrating Sophos MDR’s innovation.

Sophos, a global leader of innovative security solutions for defeating cyberattacks, recently announced it has been named a Customers’ Choice vendor in the second Gartner Peer Insights Voice of the Customer for Managed Detection and Response (MDR).

Sophos scored the highest overall customer rating of 4.9/5, based on 344 reviews, as of Sept. 30, 2024, with verified customer reviews celebrating Sophos MDR’s innovation.

“Cybercriminals are not only increasing the sophistication and persistence of their attacks, they’re victim agnostic, targeting those organizations that are less resilient and lack resources to address their cybersecurity risks,” said Rob Harrison, vice president of product management at Sophos. “We feel recognition by our customers in the 2024 Gartner Voice of the Customer for MDR underscores how Sophos MDR addresses the growing need for flexible threat detection and response options and excels by meeting customers at any level where they are, providing 24/7 human led threat hunting and protection.”

For the second consecutive year, Sophos is the only vendor to be named a Customers’ Choice across Endpoint Protection Platforms, Network Firewalls, and MDR Services – which we feel further validates Sophos’ position as an industry-leading, trusted cybersecurity vendor. Sophos MDR uniquely integrates and manages multi-vendor security environments, enabling more than 25,000 customers to maximize the value of their cybersecurity investments.

​​​Select Sophos MDR customer quotes from the report include:

Advertisement. Scroll to continue reading.
  • “Earlier it was very difficult for us to manage the alerts and incidents generated by the tools and technology but after MDR deployment we have complete peace of mind. We also have other products from Sophos so our overall experience from a manageability point of view is also good,” from assistant director of IT in the healthcare and biotech industry. (Review link)
  • “Sophos MDR is a wonderful product and services by Sophos, you don’t need a SOC after getting MDR,” from an IT manager in the IT services industry (Review link)
  • “Sophos MDR is one of the best in the market. It’s a good service to have good sleep at night, as the burden of threat hunting is offloaded,” from an IT infrastructure specialist in the retail industry. (Review link)
  • “We have had an incredibly positive experience using Sophos MDR. We rest more easily knowing that their team is acting as an extension of our own team in doing threat hunting/detection/remediation in our environment on a 24/7 basis,” from an operations associate. (Review link)

Beyond customer and analyst recognition, Sophos MDR was also named Best MDR Service in the 2024 SC Awards, touting the offering’s impressive range of capabilities, including real-time detection, investigation, and remediation with industry-leading response times: an average of one minute to detect threats, 25 minutes to investigate, and 12 minutes to remediate, significantly faster than industry averages. This rapid response time is critical to stopping attacks before disruption begins, and Sophos stands by MDR’s protection by offering a $1 million Breach Warranty Protection to MDR Complete customers.

Vendors placed in the upper-right quadrant meet or exceed both the market average Overall Experience and the market average User Interest and Adoption.

A complimentary copy of the Gartner Peer Insights Voice of the Customer: MDR Services report is available for additional information.

Advertisement
Advertisement
Advertisement

Like Us On Facebook

You May Also Like

HEADLINES

The agreement outlines the SIA Group’s intention to procure neat SAF for five years when Aether plants begin commercial production, with an option for...

HEADLINES

While PCTO is one with the government in efforts to provide equitable connectivity, it warns that the proposal, in its current form, would prove...

HEADLINES

Globe’s commitment in AI reflects these findings, according to Anton Bonifacio, Globe’s Chief AI Officer: "The integration of generative AI is central to our...

HEADLINES

The framework, developed in partnership with six innovators across the QRNG field, addresses the need for multi-vendor interoperability across the industry and enables organizations...

HEADLINES

Martha Sazon, president and CEO of Mynt, the parent company of GCash, represented the Philippines’ fintech industry and its contributions to the country’s economic...

HEADLINES

The new plugins for Appdome’s patented AI-Native XTM Platform are designed to use in-app behavioral analysis to combat the prolific rise in trojan malware...

HEADLINES

Guided by their shared commitment to fostering education, mentorship, and skill development—particularly for women in business—Jobstreet by SEEK, in collaboration with FCC, seeks to...

HEADLINES

The all-cash transaction values Secureworks at approximately $859 million. With the completion of the acquisition, Secureworks’ common stock has ceased trading on Nasdaq. Sophos...

Advertisement