As part of its commitment to providing leading network and digital transformation solutions, PLDT Enterprise, in partnership with Cisco, gathered industry experts during its Transformative Success Workshop to discuss solutions tailored to the needs of the manufacturing, retail, and logistics industries.
The event emphasized the pivotal role of PLDT Enterprise’s Managed SD-WAN and Managed Network Service for businesses striving for operational excellence and digital transformation.
Transforming Industries Through Managed SD-WAN
The gathering showcased how PLDT Enterprise’s Managed SD-WAN service can be the cornerstone of business transformation with its ability to enhance network resiliency and manageability. It also implements application-aware routing that allows seamless access to cloud environments while integrating network security features. These capabilities ensure businesses maintain a resilient, managed, and secure networks, even in the face of disruptions.
“At PLDT Enterprise, we are committed to driving the success of businesses across various industries with solutions like Managed SD-WAN,” said Mitch Locsin, First Vice President and Head of Enterprise and International Core Business at PLDT and Smart. “Leveraging this solution empowers businesses to optimize network management, strengthen operational resilience, elevate the customer experience, and drive success through seamless, efficient operations”
Herns Hermida, Product Sales Specialist of Cisco, emphasized that, “User experience is everything for Cisco and our partner, PLDT Enterprise. Everything we do is focused on assuring that end-users have a great experience with the network, so they can focus on what matters to them. We deliver high-level experience scoring, pinpoint client interaction data, and AI functionality dedicated to end-user experience improvement.”
Collaboration for Innovation and Ease through Managed Network Service
Jett Tinio, Vice President and Head of Managed Network Services for Fixed and Wireless at ePLDT, shared the significance of PLDT Enterprise’s Managed Network Service, stating, “It’s a single point-of-contact providing ITSM-based proactive support center that handles orchestration and fulfillment of aftersales concerns; from maintaining and planning, up to optimizing and improving an organization’s Wide-Area Network.”
Tinio added that the solution includes proactive fault and performance monitoring, enhanced incident and service management, service transition and continual service improvement, and comprehensive reports and analytics. “In the Philippines, PLDT Enterprise is the only one in the market who offers something like this. And we offer you a true end-to-end data-driven network management service with full control and visibility of the network,” he added.
Managed SD-WAN as the Key to the Future for Businesses
Throughout the event, business leaders shared testimonials on PLDT Enterprise’s solutions.
Dax Solomon, Head of Technology Operations at Coca-Cola Beverages, stated, “We have been a PLDT Enterprise partner for a long time, with a lot of our abilities powered by their solutions. One solution we’re particularly interested in exploring is Managed Network Services, which would allow us to offload concerns about non-essential operations. We are a manufacturing company, and the bottom line is that we need to be focused on strategies on how to enable productivity.”
Mulong Sermonia III, IT Manager of Vikings Group of Restaurant, also added that, “There are so many struggles with our network, and we need this technology like [Managed] SD-WAN. PLDT Enterprise’s services are focused on our network infrastructure, and whenever they have new technologies, they are proactive in offering this kind of innovations because it is necessary nowadays.”
Greggy Mendoza, IT Technical Support Assistant from Bruno’s Services Corporation, highlighted that, “We have over 70 branches nationwide, and some of them have problems with infrastructure. With the [Managed] SD-WAN, we are looking forward to alleviating those problems since our network is critical to drive the company’s operations.”
Rhyan Michael Celis, AVP for IT Technical Services at St. Peter Life Plan, Inc., shared, “We have a lot of branches nationwide so one of the challenges that we are facing right now is connectivity. That is why we are partnering with PLDT Enterprise in terms of providing internet connection to our sites nationwide. Aside from the interconnection of our branches, we are also thinking of having a customized network or solution for us, tailor-fit for our requirements.”
Driving the Digital Transformation Revolution
PLDT Enterprise’s digital solutions are designed to meet the evolving needs of businesses in the manufacturing, retail, and logistics industries. By offering enhanced connectivity, control, and convenience, Managed SD-WAN and Managed Network Services empower companies to achieve operational excellence and drive business success in an increasingly competitive market.
Dedicated to responsible business practices, PLDT Enterprise contributes to the United Nations Sustainable Development Goals, particularly SDG No. 9 – Industry, Innovation, and Infrastructure, by driving digital transformation and promoting impactful innovations.
