Converge ICT Solutions Inc. is looking to reinvent the Philippines’ hospitality industry with the deployment of pioneering technologies that will improve hotel guest experiences.
Converge CEO and Co-Founder Dennis Anthony Uy announced this exciting development in the sector to the members of Hoteliers Information Technology Association of the Philippines Inc. (HITAP), a guild of IT executives from the country’s top hotels, during the celebration of the association’s 30th anniversary.
Uy expressed his intent to further stimulate digital transformation among hotel industry players, offering solutions that enable both operations management efficiency and superior hotel services.
“Our innovative hotel technology is already underway with the forecasted full recovery in our tourism. We are building not just the technology, but the whole ecosystem to support our local hospitality sector,” he said.
The Converge CEO recalled that in the early days of his business, one of his first customers was the Mimosa Clark Hotel in Pampanga, which made him well acquainted with the technology needs of lodging companies.
Currently, he sees the surging demand for in-room entertainment, prompting Converge to develop a comprehensive solution that integrates connectivity, operations management, and versatile streaming options for guests.
“All of these, we are incorporating in a single platform as made possible by our digital infrastructure. The technology is an all-in-one solution, making things a lot more convenient and easy, you would no longer ask for more,” he added.
Uy noted that Converge is ready to serve hotel and other lodging companies wherever they are, having a world-class and extensive network infrastructure with established presence nationwide.
Converge unveiled last year its Converge Workplace Hotel Management Solution, an all-in-one management system that automates different hotel processes such as reservations management, check-in and out, and sales channels tracking.
“Our customers can look forward to our new solutions addressing their needs in today’s dynamic landscape. We continue to listen and understand their challenges as our priority is bringing them innovations that will allow them to be more competitive and improve their way of doing business,” said Converge Chief Commercial Officer and Chief Sustainability Officer Benjamin Azada.
Recently, Converge introduced its Disaster Recovery as a Service (DRaaS) which provides business continuity and data protection capabilities in the event of a disaster.
