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Converge extends free speed boost to customers

Subscribers to the company’s unlimited bandwidth FiberX and Gamechanger plans can enjoy up to 200 Mbps of boosted speed while keeping the same monthly recurring fee.

Fiber broadband provider Converge ICT Solutions Inc. is jumpstarting April by extending its free speed boost to its existing customers up to June 30.

Subscribers to the company’s unlimited bandwidth FiberX and Gamechanger plans can enjoy up to 200 Mbps of boosted speed while keeping the same monthly recurring fee. The free speed upgrade is effective nationwide where Converge is available and does not require additional eligibility criteria, cost, or sign-up. New subscribers are automatically signed up for the boosted speeds, depending on their chosen plan.

“It might be surprising to make this announcement on this day, but customer satisfaction is paramount to how we operate,” said Converge Executive Vice President and Chief Commercial Officer Benjamin B. Azada. “We received very positive feedback after we initially revealed the speed boost, so we decided to extend it. While everyone might be having fun today, we want our subscribers to know that we are serious about empowering their homes and businesses and giving them an amazing customer experience!”

Subscribers on learn-from-home and work-from-home arrangements using the award-winning Converge Time of Day plans will continue to enjoy double their subscribed bandwidth of up to 1 Gbps, while gaming-focused GameChanger subscribers will keep on enjoying their high-prioritization, low jitter, low latency, and ultra-high-speed gaming experience with a major speed boost of at least 500 Mbps up to 1 Gbps.

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“We hope that with this extended speed boost, our customers will notice the perks of having a faster and superior digital experience through Converge,” adds Converge Vice President and Brand and Marketing Head Orange Ramirez. “This summer, our subscribers can continue to work, stream, and play at the same time. There is always something for everyone with us as their connectivity partner.”

For subscribers who want to maximize their viewing and streaming experience, Converge offers its exclusive Vision Xperience Box. The all-in-one entertainment box boasts multi-genre and multi-language contents. Considered the most affordable and value-for-money streaming plan in the market, subscribers will get to enjoy the convenience of paying through a single bill since Vision can be bundled with their FiberX plan. New and existing Metro Manila subscribers can avail of the Vision Xperience Box for free along with its free installation until August 31, 2024.

Converge has been on a winning streak as of late, as it collected major awards during Ookla’s Speedtest Awards in February. Crowned as the fastest and most awarded internet service provider in the Philippines, the company was also named the Top-Rated Fixed Network, Best ISP Video Experience, Best ISP Gaming Experience in the Philippines. 

Furthermore, at the just finished Asian Telecom Awards in Singapore, Converge was recognized as the Broadband Telecom Company of the Year (Philippines) for the third year in a row. The company also received awards for AI Initiative of the Year (Philippines) and Technology Innovation of the Year (Philippines) for its award-winning Network Intelligence and Automation Platform (NIAP).

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