Teleperformance has just been awarded as one of the Philippines Best Workplaces in 2022. In total, 25 workplaces are ranked as “Philippines Best Workplaces” according to research and consulting firm, Great Place to Work Philippines.
The Philippines Best Workplaces List is competitive. Regarded as the global authority on workplace culture, seasoned consultants from Great Place to Work curate the List using rigorous analytics and confidential employee feedback. Companies are only considered if they are first, a Great Place to Work-Certified organization. In the qualifying year of 2021, nearly 100 companies in the Philippines were Great Place to Work-Certified. Only companies who attain at least 65% on Great Place to Work Trust Index Survey can attain the certification.
Great Place to Work is the only company culture award in the world that selects winners based on how fairly employees are treated and what their workplace experience is like. Companies are assessed on how well they are creating a great employee experience that cuts across race, gender, age, disability status, or any aspect of who employees are or what their role is.
“With the continuous disruptions that companies face, the Best Workplaces in the Philippines remain grounded in their purpose and values. They continue to put their people first. They prioritize the holistic well-being of their employees as fatigue and burnout become more evident in workplaces,” says Antoniette Mendoza-Talosig, Managing Partner of Great Place to Work Philippines and Principal Consultant of Great Place to Work ASEAN.
Teleperformance Philippines Chief Operations Officer Joey Marquez underlined the significance of this achievement: “This milestone gives us the perfect opportunity to showcase our values, the Teleperformance culture, and the great work of our people in delivering excellent customer service to our customers, clients, and stakeholders. This recognition further inspires us to create more remarkable experiences for our people – whether they may be working in one of business sites across the country, or in their homes.”
Teleperformance said that they will continue to move forward towards their goals while upholding the high standards of being a Best Place to Work. The company also looks forward to giving back through the Citizen of the World corporate sustainability programs and initiatives. Most of all, Teleperformance will carry on fostering a TP culture that is diverse, equitable, and inclusive for all.
Teleperformance has been certified Great Place to Work in the Philippines consecutively in the last four years, becoming the first company in the Philippines to achieve this feat. The Trust Index Survey conducted in 2021 by the Great Place to Work Institute had the highest participation rate among the Teleperformance Philippines employees across all 22 business sites.
During the pandemic, employee initiatives held by Teleperformance were recognized by various sectors such as the Safety Seal Committee certifying Teleperformance business sites that ensure health and safety protocols against COVID-19. Teleperformance also rolled out free COVID-19 vaccination for employees through the TPVac program and currently has a partnership with the government to conduct vaccinations in various Teleperformance Philippines workplaces for employees and their loved ones.
In addition, Teleperformance celebrates diversity and inclusion through empowering both Women and the LGBTQ+ community through their TP Women and TP Pride councils as they raise awareness and educate employees through year-long initiatives. They also have a comprehensive HIV/AIDS program that has been awarded the Duyan Ambassador Award from Project Red Ribbon and recognized by the Philippine Financial & Inter-Industry Pride (PFIP).