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Superapp allows SMEs to set pace of their digital transformation

Superapp allows SMEs to set the pace of their digital transformation and provides access to services previously inaccessible to small businesses.

For years, Allysa Fabiaña manually listed daily sales and expenses from her ukay-ukay business and had no access to simple digital services. Today, she’s one of the thousands of users who operate their business using only a smartphone with SME superapp Enstack.

“Enstack has allowed us to understand our business and run it better with its accounting and inventory tools and built-in reports. We’ve also been able to cater to more customers through in-app services that allow us to offer cashless payments,”  Allysa Fabiaña, owner of Thrift Season.

Enstack allows small and medium businesses to take their first leap towards digitization and manage orders, track inventory, get paid, ship packages, and record daily business transactions on their mobile phones.

The app’s innovative Single Sign-up process solves a major pain point for most small businesses – access to services usually reserved for larger companies. By submitting just an ID, a selfie, and Proof of Billing once during sign up, merchants become verified users and can offer value-added services such as digital payments and same-day delivery at discounted rates. Another user favorite, the Chat Store, also enables merchants to automatically accept orders via their linked Facebook Messenger accounts so they never miss a sale.

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“Enstack eases SMEs into digitization by transforming familiar pen-and-paper processes such as recording sales, expenses and inventory, into mini apps that can be used individually or all together. They’re then introduced to digital services such as shipping and cashless payments to expand their reach. We want digitization to feel achievable by letting SMEs decide their pace and which features to start with,” said Macy Castillo, Managing Director of Enstack. Enstack built highly localized features so Filipino SMEs can do the following:

Sell online, in person, over the phone, and even via chat

Whether automatically accepting orders on Messenger or logging phone and in-person orders on the Cashier mini app, all orders are synced into the Enstack superapp and can be shipped out once ready. The Cashier mini app even sends invoices to customers that redirects them to a payment portal, reducing steps to getting paid and simplifying the process of paniningil.

Offer cash and cashless payment options

Popular Cash on Delivery is now more accessible than ever, as verified SMEs can activate this with one tap alongside digital payment options like GCash, PayMaya, and Grab Pay wallets, and bank transfers via BPI and UnionBank direct debit. More payment options allow SMEs to cater to more customers.

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Book couriers directly on Enstack

SMEs can arrange deliveries with integrated couriers such as Grab and 2Go directly on the app while enjoying discounted delivery rates — no need to manually call couriers or use multiple apps.

Digitize paper ledgers and inventory

Not only can income and expenses be recorded on the Accounting mini app, but they can also be tagged based on type and generated into reports, helping SMEs identify cost drivers. Meanwhile, Enstack’s Inventory mini app updates stocks in real-time whenever sales are made on the Chat Store or via Cashier so SMEs see stock levels accurately.

Enstack is available in the Philippines and Vietnam and is set to launch in other Southeast Asian countries in the next 18 months.  It is free to use and download on the App Store and Google Play.

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