Globe launches the new GlobeOne Super App, a platform that aims to consolidate the customer experience for Globe, TM, Globe At Home WiFi, and MyFi subscribers with prepaid accounts in just one app.
From linking multiple accounts for easy monitoring, to managing consumer transactions such as buying load, redeeming rewards, and availing exclusive promos, the super app can practically do it all for subscribers.
“We always find ways on how we can innovate and better serve our customers. With the launch of the new GlobeOne super app, we are empowering our subscribers through simplified processes and convenient customer experience,” said Juuya Reyes, Product Owner of the new GlobeOne App.
The simplified dashboard functions as the subscribers’ home base for total account management, where users can view and monitor current promo subscriptions for data, content, call, and text. Meanwhile, the shop section allows users to buy, send, and request load or credits.
Linking accounts to the app is as easy as just a few clicks. Users can register for a GlobeOne account with their email or social media accounts, and then they’re all set! Registered account holders can simply select which accounts they want to monitor, and all details will be displayed on the app dashboard.
Reyes clarified that the initial launch is specific to prepaid subscribers, with postpaid accounts expected to be onboard within balance year 2021.
Globe Rewards will also be one of the features integrated into the app — making it easier for customers to manage and redeem their earned points.
Aside from using their rewards points to claim vouchers, it also allows customers to take part in several activities and support any of its various community partners, including Philippine General Hospital Foundation (PGHF), Ayala Foundation, Rise Against Hunger, Save Philippine Seas, and more.
The company strongly supports the United Nations Sustainable Development Goals, particularly UN SDG No. 9, which highlights the roles of infrastructure and innovation as crucial drivers of economic growth and development. Globe is committed to upholding the 10 United Nations Global Compact principles and 10 UN SDGs.