Globe At Home app, a partner for home internet connection, has reached a record number of registered users by hitting the 1,000,000 mark.
As of December 2019, there are 1,000,620 confirmed total registered customers benefiting from its features that offer convenience in managing their Globe At Home plans. These numbers are projected to continuously increase in the succeeding quarters as more and more features are deployed monthly.
“The Globe at Home app is one of our most recent efforts to offer enhanced home Internet experience for our customers,” shared Martha Sazon, SVP and Head of Broadband Business at Globe. “This is why we are thrilled to know that more homes are maximizing the benefits of the app to fully enjoy quality connectivity with their families.”
With features designed to make managing one’s account hassle-free, the app offers a digital alternative to traditional methods. Using one app, customers can easily track their data usage, purchase promos and add-ons, view and pay their bills, score freebies, perform self-troubleshooting for basic connectivity issues and even track their repairman or request for a transfer of location.
With the app’s Help and Support feature, everything one needs to know about Globe At Home service — from information about the latest promos and new plans to troubleshooting tips — is available in just one click. Users can also activate and cancel content services connected to a Globe At Home Postpaid subscription on the app’s dashboard.
For Prepaid customers, the Globe At Home App allows users to activate their home internet service in three easy steps, track data usage, load promos in seconds and enjoy various rewards.
“We are continuously updating the app with more features such as real-time serviceability check and auto debit option for payment. With these in the pipeline, customers can be assured that we will be working on further improving their home Internet experience in the near future,” Sazon added.
Aside from the app, Globe At Home also offers fast and easy applications via Facebook Messenger.
The Globe At Home app is free for download on Google Playstore and the App Store.