For the third year in a row, Nissan has the most winning vehicles, this year with six wins at the 2019 Vehicle Satisfaction Award (VSA).
Nissan’s cited vehicles included: Maxima, Altima, Armada, Murano and Rogue for Nissan and Q60 for Infiniti. The Murano (5th year in a row) and Maxima (4th year in a row) continue to be unbeatable since their redesigns entered the market in 2015 and 2016, respectively.
The VSAs identify the most satisfying vehicles in the market based on responses from over 50,000 new car and light truck owners.
The all-new Ram 1500, the first since Ram’s spin off as a separate brand, comes in strong with top satisfaction scores in 22 out of 32 attributes, including interior quietness, driver’s seat movement, interior styling and power and acceleration.
An all-new vehicle and a minor refresh are hits for Lincoln. Last year Lincoln ranked 5th behind luxury brands Genesis, Lexus, Infiniti and Tesla. The all-new Navigator and updated and renamed Nautilus are top in their segments and the Navigator is the top overall vehicle. Adding to Lincoln’s wins in the SUV and Crossover SUV categories, the Lincoln Continental was the top car. “In addition to the exceptionally crafted Navigator, Lincoln has made a strong push for customer treatment. It’s a hands-on experience that appears to be working,” says Peterson about Lincoln’s improved performance.