ABS-CBN has temporarily taken down the ABS-CBN Store and the UAAP Store websites today (19 Sep 2018) at 9:30 AM following a report of a data breach of its online shopping facility.
In a press statement, Kane Errol Choa, ABS-CBN Head of Integrated Corporate Communications, noted that personal information and credit card details of the company’s customers may have been exposed, and that 213 customers who may have been affected. However, the investigation is still ongoing, he said.
Choa emphasized that the data breach incident is isolated only to the ABS-CBN Store and the UAAP Store websites and does not affect other ABS-CBN digital properties.
“We have informed the National Privacy Commission and will be working closely with them. We have started reaching out to all our affected customers. We also advise our customers not to give out additional personal and financial information to anyone who may be claiming to be an ABS-CBN representative,” said Choa. “We assure our customers that their privacy and the security of their personal data are important to us and we will take measures to prevent this incident from happening again.”
In a press statement, Commissioner Raymund Enriquez Liboro of the National Privacy Commission said that at 12:37 PM today, they received breach notification from the company’s Data Protection Officer (DPO), Jay C. Gomez.
“We expect ABS-CBN’s DPO to act in accordance with breach management standards set forth by the Commission, and fully set in motion its breach response protocols, including the safeguarding of their systems and the prevention of possible harms to affected data subjects,” said Liboro. “The National Privacy Commission is monitoring the situation and expect ABS-CBN to send us a full report on the incident within five days.”
Those who have any questions or concerns, may email ABS-CBNStore@abs-cbn.com.
