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Globe urges customers to shift to LTE-capable devices/LTE SIMs

Amid aggressive deployment of LTE sites using the 700 megahertz band (MHz), Globe Telecom is encouraging its mobile customers to shift to LTE-capable devices.

Amid aggressive deployment of LTE sites using the 700 megahertz band (MHz), Globe Telecom is encouraging its mobile customers to shift to LTE-capable devices.

“As more and more customers are now using sophisticated mobile apps and cloud-based services, Globe continuously ramps up network investments to stay ahead of our customers’ bandwidth requirements. However, a significant number of our customers continue to be serviced by our 3G network. We strongly advise these customers to use LTE-capable devices so they can also experience better internet experience,” said Joel Agustin, Globe SVP for Program Governance, Network Technical Group.

He added that customers shifting to LTE-powered devices should also use LTE SIM cards.

Agustin explained that migration to LTE network spells a big difference in terms of customer experience as the network provides superior streaming of multi-media content even as they are on the go, noting Globe is the network of choice of smartphone users. He also stressed that the migration also supports the company’s initiative, launched last year, to improve the state of internet in the country by enhancing network capacities.

Globe Telecom has been using its spectrum resources that include the 700 MHz band, which bolstered the company’s network capacities. To date, the company deployed almost 800 LTE sites using the 700 MHz band. Majority of the company’s L700 sites were deployed mostly in Metro Manila and other highly-populated areas, where majority of customers using LTE-based handsets are located.

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Some of the LTE-capable devices that support the 700 MHz band include Samsung devices Galaxy J7 Prime, J7, S7, A5, J5, J5 Prime, S7, Grand Prime, A7, A5, J2 Prime, J2, Note 4, Note 5, A9 Pro, A3, A8, S6 Edge and J1 Ace; Motorola Moto G4 Plus, Moto Z, Moto G 4, Moto Z Play; Apple devices iPhone 7 Plus, iPhone 7, iPhone 6, iPhone 6s, iPhone SE, iPhone 6 Plus; Huawei devices Mate 9, P9, Honor 6X, P9 lite, Mate 9 Pro; Mate 8, P9 Plus; Xiaomi devices Redmi Note 3 and Xiaomi Mi Note 2; Oppo F1 and Oppo F1s; Sony devices Xperia XA, Xperia XZ, Xperia XA Ultra, Xperia X, Xperia Z5, Xperia Z3, Xperia M4 Aqua, Xperia Z5 Premium, Xperia X Compact and XPeria E5; Asus devices Zenfone 3 Max ZC520TL, Zenfone 3 ZE552KL, Zenfone 3s Max ZC521TL, Zenfone 2 ZE551ML and Zenfone 3 Max ZC553KL; Lenovo devices P2, HTC 10, HTC One, HTC Desire 10 Pro; LG devices G5 and G4 and Google devices Pixel and Pixel XL; among others.

Aside from deploying 800 LTE 700 sites, the company also activated over 1200 additional LTE sites using the company’s additional spectrum allocation in the 2600 megahertz band. Agustin emphasized Globe plans to deploy more LTE sites in 2017 using the company’s additional spectrum assets to further accelerate its network build and enable the company to stay ahead of growing consumer demands.

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