SAP SE announced availability of SAP S/4HANA service packages to help enable support for implementations of SAP Business Suite 4 SAP HANA (SAP S/4HANA) and provide a base for adopting future innovations.
The new service packages are provided by Digital Business Services organization of SAP, which was renamed April 1 from Global Service & Support to reflect its role in enabling customers’ digital transformation.
The service packages cover all project phases and scenarios of SAP S/4HANA, including system conversion, landscape transformation and new implementations, as well as all deployment options of SAP S/4HANA – on-premise, cloud and hybrid. They were designed to help customers transform their businesses by transitioning to a digital platform. The service packages combine the services of Digital Business Services with the broader partner ecosystem.
“It is not a secret that in today’s world, success depends entirely on how companies can transform themselves digitally to harvest the opportunities of this data-driven, hyper-connected environment. These offerings that are announced by SAP Digital Business Services will enable our customers to realize their digital transformation journey and are packaged to support our customers and SAP partners. This collaborative approach instills confidence in our customers as they move to the cloud, and establish SAP S/4HANA as their digital core,” said Chris Cheng, head of services, SAP Southeast Asia.
Built on the SAP HANA in-memory platform for massive simplification and innovation, SAP S/4HANA is natively designed with SAP Fiori UX, SAP’s user experience. The packages use SAP Activate innovation adoption – a framework that combines SAP Best Practices packages, implementation methodology and guided configuration to help customers streamline deployment of SAP S/4HANA.
The SAP S/4HANA service packages consolidate services and embedded support in four distinct offerings: 1) SAP Active Embedded for planning and safeguarding of SAP S/4HANA; 2) SAP Active Embedded for technical implementation of SAP S/4HANA; 3) SAP Active Embedded for functional implementation of SAP S/4HANA; and 4) SAP Max Attention for innovation with SAP S/4HANA.
