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Analyst firms recognize Amdocs

Amdocs, provider of customer experience solutions, announced that it was recognized as an industry leader by various analyst firms in the provision of solutions and services essential to communications service providers (CSPs), specifically in integrated revenue and customer management (IRCM), operational support systems (OSS) and IT services.

amdocs
Amdocs, provider of customer experience solutions, announced that it was recognized as an industry leader by various analyst firms in the provision of solutions and services essential to communications service providers (CSPs), specifically in integrated revenue and customer management (IRCM), operational support systems (OSS) and IT services.

Amdocs’ recognition in these areas is said to demonstrate its ability to deliver business value through innovative capabilities that help service providers rise to the market challenges in The New World of Customer Experience, including the acceleration of digital services for businesses and consumers.

Stratecast named Amdocs the winner of the 2015 Global Stratecast CSP Billing – Overall Billing Market Leadership Award. This award is based on the Stratecast Global CSP Billing 2015 Edition Part 1: End-to-End CSP Billing Market Forecast and Market Share Analysis and ranked Amdocs as the global leader, with 17 percent market share, as well as noting an increase in overall revenue for Amdocs in this area since the analyst firm’s last market share study in 2014. Stratecast also recognized Amdocs’ ability to “address the needs of new business challenges that now stretch beyond the billing functions,”ranking Amdocs as number one in market share for rating, charging, core billing, and policy management.

Analysys Mason reported that Amdocs maintained its position as the global market share leader in revenue management in its report, Revenue Management Systems: Worldwide Market Shares 2014.

Ovum positioned Amdocs in the top three by market share for IT services in the telecoms sector. In the Vendor Services Review report, Ovum recognized that “Amdocs’ telecoms expertise means it is in a strong position to offer IT services in this vertical and it is delivering a solid performance against competition from larger players.”

Gartner Inc. positioned Amdocs as a leader in its Magic Quadrants for Integrated Revenue and Customer Management (IRCM) for CSPs and Operations Support Systems (OSS) for its service orchestrator solution.

Lastly, Infonetics recognized in a recent report Amdocs’ leadership in the postpaid billing and convergent charging markets, and said its acquisition of Comverse in 2015 is likely to cement this position.

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