{"id":71936,"date":"2025-10-24T07:13:36","date_gmt":"2025-10-23T23:13:36","guid":{"rendered":"http:\/\/www.upgrademag.com\/web\/?p=71936"},"modified":"2025-10-20T14:17:04","modified_gmt":"2025-10-20T06:17:04","slug":"maya-renews-iso-certifications-reinforces-customer-driven-security","status":"publish","type":"post","link":"http:\/\/www.upgrademag.com\/web\/2025\/10\/24\/maya-renews-iso-certifications-reinforces-customer-driven-security\/","title":{"rendered":"Maya renews ISO certifications, reinforces customer-driven security"},"content":{"rendered":"

Maya Philippines Inc. and Maya Bank Inc.\u2014the regulated entities powering the country\u2019s leading all-in-one finance platform Maya\u2014have renewed their International Organization for Standardization (ISO) certifications, remaining the first digital bank and among the earliest fintech players in the country to maintain ISO 27001 for information security management systems and ISO 27701 for privacy information management.\u00a0\u00a0<\/strong><\/p>\n

Maya Philippines Inc. and Maya Bank Inc.\u2014which power Maya\u2019s payments and banking services\u2014first earned ISO 27001 (Security) in 2022 and ISO 27701 (Privacy) in 2023. Both continue to meet annual audit and recertification standards, underscoring the maturity and consistency of Maya\u2019s security and privacy controls.<\/p>\n

\u201cAt Maya, security is central to every product we design, putting protection directly in our customers\u2019 hands,\u201d\u00a0said Dr. Ken Baylor, Group Chief Information Security Officer of Maya. \u201cISO 27001 and 27701 confirm that discipline\u2014it means our customer data is protected to global standards and our in-built trust scales with our technology.”<\/p>\n

This milestone also coincides with Cybersecurity Awareness Month, reinforcing Maya\u2019s commitment to making protection part of daily banking.<\/p>\n

Security Built into the Experience<\/strong><\/p>\n

Maya integrates risk management and privacy protections from the earliest stages of product development\u2014ensuring new features are configured to address both known and emerging threats.<\/p>\n

Maya follows global best practices in data protection, aligning with the Philippines\u2019 Data Privacy Act of 2012 and the EU\u2019s General Data Protection Regulation.\u00a0<\/strong>Together with its Payment Card Industry Data Security Standard (PCI DSS) certification and recognitions from the National Privacy Commission\u2014including the\u00a0Privacy Initiative of the Year 2022\u2014Maya sets the benchmark for digital trust in Philippine finance.<\/p>\n

Its in-app Security Center gives users real-time control: freeze or unfreeze cards, set limits and manage channels instantly. These controls are reinforced by biometric logins, one-time passwords and AI-driven fraud monitoring capable of detecting suspicious activity before it happens.<\/p>\n

” Security shouldn\u2019t just work hard in the background. Customers must be able to take direct security actions so they feel in control, \u201dsaid Shailesh Baidwan, President of Maya Group and Co-Founder of Maya Bank. \u201cMaya\u2019s approach makes protection tangible for customers. That shift is critical given fraud is rising globally and customer confidence and trust is key.\u201d<\/p>\n

Building A Culture of Protection<\/strong><\/p>\n

Beyond technology, Maya advances fraud awareness through customer protection campaigns and public-private sector partnerships.<\/p>\n

Its Scam Patrol campaign equips users to detect fraud. It supports the #ScamWatch initiative of the Cybercrime Investigation and Coordinating Center (CICC) and ScamWatch Philippines. It also co-founded PROTECTA PILIPINAS Fintech with the Department of Information and Communications Technology (DICT), the Philippine National Police (PNP), the Securities and Exchange Commission (SEC) and major telcos\u2014building a national fraud-prevention network.<\/p>\n","protected":false},"excerpt":{"rendered":"

Maya Philippines Inc. and Maya Bank Inc.\u2014which power Maya\u2019s payments and banking services\u2014first earned ISO 27001 (Security) in 2022 and ISO 27701 (Privacy) in 2023. Both continue to meet annual audit and recertification standards, underscoring the maturity and consistency of Maya\u2019s security and privacy controls.\u00a0\u00a0<\/p>\n","protected":false},"author":6,"featured_media":64493,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[368,7376],"class_list":["post-71936","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-headlines","tag-award","tag-maya"],"_links":{"self":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/posts\/71936","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/comments?post=71936"}],"version-history":[{"count":1,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/posts\/71936\/revisions"}],"predecessor-version":[{"id":71937,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/posts\/71936\/revisions\/71937"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/media\/64493"}],"wp:attachment":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/media?parent=71936"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/categories?post=71936"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/tags?post=71936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}