{"id":70087,"date":"2025-06-09T07:12:00","date_gmt":"2025-06-08T23:12:00","guid":{"rendered":"http:\/\/www.upgrademag.com\/web\/?p=70087"},"modified":"2025-06-08T11:14:11","modified_gmt":"2025-06-08T03:14:11","slug":"transperfect-interpretation-app-launched","status":"publish","type":"post","link":"http:\/\/www.upgrademag.com\/web\/2025\/06\/09\/transperfect-interpretation-app-launched\/","title":{"rendered":"TransPerfect Interpretation App launched"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/www.transperfect.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">TransPerfect<\/a>, the world&#8217;s largest provider of language and AI solutions for global business, announced it has launched the TransPerfect Interpretation App, enabling users to connect to a live, expertly trained video or phone interpreter in seconds.\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Available on the web, iOS, Android, and Microsoft devices, the app makes accessing over-the-phone interpretation and video remote interpretation simple and fast. It supports 200+ languages, including American Sign Language, enabling users across multiple industries to quickly and effectively respond to customer needs. It&#8217;s ideal for hospitals, medical and benefit providers, financial branches, legal, retail stores, first responders, and others in any situation where customer interactions happen outside of a contact center.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;This app marks a significant leap forward in making interpretation services more accessible and easier to use,&#8221; commented TransPerfect Connect Vice President&nbsp;Steven Cheeseman. &#8220;With on-demand access to professional interpreters, we&#8217;re empowering organizations to overcome language barriers in real time.&nbsp;It&#8217;s fast, intuitive, and purpose-built to support the critical work our clients perform every day.&#8221;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To use the app, simply select a language from the menu and tap to choose audio or video interpretation. If a video interpreter is not available, the call will automatically route to an audio interpreter.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Available to all existing TransPerfect customers, the app enables users to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Capture necessary data (account numbers, claim numbers, medical record numbers, etc.)<\/li>\n\n\n\n<li>Adjust the audio, mute lines, turn video on and off<\/li>\n\n\n\n<li>Add additional parties regardless of whether they have the application installed<\/li>\n\n\n\n<li>Capture user satisfaction at the end of every call (customizable by client)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">TransPerfect President and Co-CEO&nbsp;Phil Shawe&nbsp;stated, &#8220;TransPerfect customers now have easy access to a live interpreter\u2014wherever, whenever, and in any language.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Available on the web, iOS, Android, and Microsoft devices, the app makes accessing over-the-phone interpretation and video remote interpretation simple and fast.<\/p>\n","protected":false},"author":6,"featured_media":70088,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[284,3986,2279,7686],"class_list":["post-70087","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-apps","tag-app","tag-app-developer","tag-app-development","tag-transperfect"],"_links":{"self":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/posts\/70087","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/comments?post=70087"}],"version-history":[{"count":1,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/posts\/70087\/revisions"}],"predecessor-version":[{"id":70089,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/posts\/70087\/revisions\/70089"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/media\/70088"}],"wp:attachment":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/media?parent=70087"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/categories?post=70087"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/tags?post=70087"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}