{"id":66257,"date":"2024-10-03T12:30:27","date_gmt":"2024-10-03T04:30:27","guid":{"rendered":"http:\/\/www.upgrademag.com\/web\/?p=66257"},"modified":"2024-10-03T12:30:30","modified_gmt":"2024-10-03T04:30:30","slug":"smart-and-maya-warn-customers-against-text-hijacking-scams","status":"publish","type":"post","link":"http:\/\/www.upgrademag.com\/web\/2024\/10\/03\/smart-and-maya-warn-customers-against-text-hijacking-scams\/","title":{"rendered":"Smart and Maya warn customers against \u2018Text Hijacking\u2019 scams"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>PLDT wireless unit Smart Communications, Inc. (Smart) and Maya, the #1 digital bank in the Philippines, are urging the public to stay vigilant against the rising threat of &#8216;text hijacking&#8217; scams. These fraudulent messages mimic trusted companies like Smart and Maya, tricking unsuspecting users into clicking on malicious links or sharing personal information.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Smart and Maya emphasize that they never send SMS with links requesting login credentials, personal information, or account verification. If you receive such a message, it is likely a text-hijacking attempt.<br><br>Text hijacking, also known as &#8216;spoofing,&#8217; involves scammers using fake cell sites to collect mobile numbers within a targeted area. They push messages directly to subscribers&#8217; devices, bypassing legitimate service providers like Smart. Scammers also use illegal software to manipulate the sender&#8217;s name, making the messages appear as though they come from a trusted source. These messages often contain suspicious links, offering fake promotions like vouchers or prompting users to update their accounts.<br><br>To help customers identify legitimate communications, Smart reminds users that its official domain is&nbsp;<a href=\"https:\/\/smart.com.ph\/\">https:\/\/smart.com.ph<\/a>, while Maya directs customers to its official domains:&nbsp;<a href=\"https:\/\/maya.ph\/\">https:\/\/maya.ph<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/mayabank.ph\/\">https:\/\/mayabank.ph<\/a>.<br><br>&#8220;We are committed to protecting our customers by continuously raising awareness about these scams and educating them on how to stay safe,&#8221; said Cathy Yang, FVP and Head of Group Corporate Communications at PLDT and Smart. &#8220;We encourage everyone to be cautious and avoid clicking on suspicious links, no matter how urgent the message seems.&#8221;<br><br>Maya and Smart remain committed to the security of their users and will continue to strengthen their efforts to combat these scams.<br><br>Through its #BeCyberSmart campaign, Smart provides resources and tips on identifying phishing scams. The company has also launched the #HuliScam reporting portal, allowing customers to report suspicious messages quickly. If you receive a questionable SMS, you can report it via https:\/\/smart.com.ph\/huliscam.<br><br>Maya also proactively educates its users through in-app reminders and security tips via #ScamPatrol, encouraging customers to report suspicious activities by logging into the Maya app, going to their profile, and tapping &#8216;Get Help.&#8217;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Smart and Maya emphasize that they never send SMS with links requesting login credentials, personal information, or account verification. If you receive such a message, it is likely a text-hijacking attempt.<\/p>\n","protected":false},"author":6,"featured_media":52011,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[286,7376,379,54,2103,343],"class_list":["post-66257","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-headlines","tag-it-security","tag-maya","tag-pldt","tag-security","tag-security-breach","tag-smart-communications"],"_links":{"self":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/posts\/66257","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/comments?post=66257"}],"version-history":[{"count":0,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/posts\/66257\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/media\/52011"}],"wp:attachment":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/media?parent=66257"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/categories?post=66257"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/tags?post=66257"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}