{"id":49947,"date":"2022-06-30T08:55:39","date_gmt":"2022-06-30T00:55:39","guid":{"rendered":"http:\/\/www.upgrademag.com\/web\/?p=49947"},"modified":"2022-06-30T08:55:41","modified_gmt":"2022-06-30T00:55:41","slug":"uno-digital-bank-to-use-ai-to-empower-staff-serve-customers","status":"publish","type":"post","link":"http:\/\/www.upgrademag.com\/web\/2022\/06\/30\/uno-digital-bank-to-use-ai-to-empower-staff-serve-customers\/","title":{"rendered":"UNO Digital Bank to use AI to empower staff, serve customers"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>UNOBank Inc. will use\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/t.nylas.com\/t1\/248\/drvy63lq97yb2f6ny3qkbwbye\/2\/0c53b7163340a56ce3a4b1c6a0d9c587b769b76db2e262f599f3521bb327ee7a\" target=\"_blank\">BUSINESSNEXT<\/a>\u00a0solutions to power\u00a0<a rel=\"noreferrer noopener\" href=\"https:\/\/t.nylas.com\/t1\/248\/drvy63lq97yb2f6ny3qkbwbye\/3\/728ac10f76a524b3052db59169cdab37fb3c546407ab5e0717b295ad568facdd\" target=\"_blank\">UNO Digital Bank<\/a>\u2019s customer relationship management (CRM) systems. The artificial intelligence (AI) solutions will equip the Bank\u2019s relationship managers with timely insights to quickly authorize transactions, resolve issues, and delight customers; as a result, customers will experience a concierge-like, smooth, fast, and secure onboarding process.\u00a0<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Manish Bhai, CEO of UNObank Inc. explains the decision: \u201cWe promised customers that we will be innovation-led. BUSINESSNEXT\u2019s solutions help elevate the customer experience with a very fast account setup, and a list of pre-approved products.\u201d&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">He added, \u201cWe also promised our stakeholders that we will be growth-focused. The BUSINESSNEXT solutions deliver a holistic, intelligent view of the customer that supports and enables our relationship managers to make quick decisions to upsell, cross sell, and lock in customers.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cOur solutions help to eliminate the barriers that can arise between humans and digital channels, and enable omni-channel customer interactions from a single, unified platform,\u201d says Sushil Tyagi, Executive Director, BUSINESSNEXT. \u201cThis will enable UNO Digital Bank to operate with operational excellence and deliver experiences that are personalized, relevant and timely based on complete understanding of customers.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">UNObank Inc. chose the&nbsp;<a href=\"https:\/\/t.nylas.com\/t1\/248\/drvy63lq97yb2f6ny3qkbwbye\/4\/06193bb7047bc6b8f787bdd581a1cedae3717badad4e7b02a87f48aa10ad3240\" target=\"_blank\" rel=\"noreferrer noopener\">CRMNEXT<\/a>&nbsp;and COLLECTIONSNEXT solutions to deliver end-to-end sales automation.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To be one of the first to bank with UNO Digital Bank: add your name to our&nbsp;<a href=\"https:\/\/t.nylas.com\/t1\/248\/drvy63lq97yb2f6ny3qkbwbye\/5\/f34c376a211e0bd5b2f9d0c354a0c720155b21ed0403a355123d7a335e3b0ec3\" target=\"_blank\" rel=\"noreferrer noopener\">List<\/a>&nbsp; at&nbsp;<a href=\"https:\/\/t.nylas.com\/t1\/248\/drvy63lq97yb2f6ny3qkbwbye\/6\/1f452b1e9b0fd817cece9403f4a0b60de52933caff7a12fed921db3b12131ec7\" target=\"_blank\" rel=\"noreferrer noopener\">www.UNObank.Asia<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The artificial intelligence (AI) solutions will equip the Bank\u2019s relationship managers with timely insights to quickly authorize transactions, resolve issues, and delight customers; as a result, customers will experience a concierge-like, smooth, fast, and secure onboarding process. <\/p>\n","protected":false},"author":6,"featured_media":49948,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[413,1185,4867,7373],"class_list":["post-49947","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-headlines","tag-banking","tag-banking-and-finance","tag-banking-industry","tag-uno-digital-bank"],"_links":{"self":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/posts\/49947","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/comments?post=49947"}],"version-history":[{"count":0,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/posts\/49947\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/media\/49948"}],"wp:attachment":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/media?parent=49947"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/categories?post=49947"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/tags?post=49947"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}