{"id":43503,"date":"2021-05-28T11:40:10","date_gmt":"2021-05-28T03:40:10","guid":{"rendered":"http:\/\/www.upgrademag.com\/web\/?p=43503"},"modified":"2021-05-28T11:40:13","modified_gmt":"2021-05-28T03:40:13","slug":"rcbc-bankard-wins-at-digital-cx-awards-2021","status":"publish","type":"post","link":"http:\/\/www.upgrademag.com\/web\/2021\/05\/28\/rcbc-bankard-wins-at-digital-cx-awards-2021\/","title":{"rendered":"RCBC Bankard wins at Digital CX Awards 2021"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>RCBC Bankard was acclaimed as providing the best user experience for mobile banking according to The Digital Banker.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The credit card arm of the Rizal Commercial Banking Corporation (RCBC) received the award on May 20 during the virtual Digital CX Awards 2021.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Digital Banker is a globally known news and research provider for the financial services sector including banking, insurance and financial technology (FinTech) markets.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The award for the RCBC Online Banking app fulfilled the criteria for the aforementioned category after undergoing a comprehensive audit grade evaluation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The app continuously empowers RCBC Bankard credit cardholders in terms of managing their finances better through its bills payment and purchase conversion features.&nbsp; Using the RCBC Online Banking app, cardholders can automatically convert straight purchases that they charged to their RCBC Bankard Credit Card to up to 36 months installment, with a simple swipe.&nbsp; This is especially helpful when it comes to paying big-ticket transactions, such as a hospital or school payments.&nbsp; Further, using the RCBC Online Banking app, cardholders will be able to charge their bills to their RCBC Bankard Credit Card, either through On-Demand (one-time payment) or Auto-Charge (recurring payments). Cardholders can simply click on the bills payment icon to make the payment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Both features of the mobile app were implemented swiftly as a response to the effects of the Coronavirus 2019 (Covid19), thus helping customers accomplish their financial transactions securely and with ease and convenience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">RCBC Bankard, in partnership with RCBC, was able to successfully launch the Fast Bills Pay and Purchase Conversion facilities last April 8 or less than a month from the time that the lockdown was declared.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>\u201cThe swift implementation of credit card-related services in the RCBC Online Banking app ensured that the benefits were relevant for RCBC Bankard cardholders since it addressed the challenges and limitations brought about by the lockdown,\u201d<\/em>&nbsp;said RCBC Bankard President and CEO, Arniel Vincent B. Ong.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As of end 2020, 74 percent of transactions were done through the mobile banking app specific to purchase conversion, while 89 percent were being done through the app for bills payment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To date, RCBC Bankard has built several digital platforms or self-service facilities for its cardholders including: Digital Onboarding for online card application platform; Digital Cash Loan or its online cash loan availment platform for qualified cardholders; Customer Portal for web-based facility for statement viewing; as well as a short message service (SMS) card activation which is a keyword based, self-service card activation via SMS facility.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">RCBC Bankard and RCBC are members of the Yuchengco Group of Companies (YGC).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The credit card arm of the Rizal Commercial Banking Corporation (RCBC) received the award on May 20 during the virtual Digital CX Awards 2021.<\/p>\n","protected":false},"author":6,"featured_media":43504,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[275,413,1185,4867,1717],"class_list":["post-43503","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-headlines","tag-awards","tag-banking","tag-banking-and-finance","tag-banking-industry","tag-rcbc"],"_links":{"self":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/posts\/43503","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/comments?post=43503"}],"version-history":[{"count":0,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/posts\/43503\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/media\/43504"}],"wp:attachment":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/media?parent=43503"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/categories?post=43503"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/tags?post=43503"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}