{"id":4122,"date":"2014-02-26T11:25:18","date_gmt":"2014-02-26T03:25:18","guid":{"rendered":"http:\/\/www.upgrademag.com\/web\/?p=4122"},"modified":"2014-02-26T11:27:27","modified_gmt":"2014-02-26T03:27:27","slug":"smarts-disaster-response-efforts-smartnet-reap-global-awards","status":"publish","type":"post","link":"http:\/\/www.upgrademag.com\/web\/2014\/02\/26\/smarts-disaster-response-efforts-smartnet-reap-global-awards\/","title":{"rendered":"Smart&#8217;s disaster response efforts, SmartNet reap global awards"},"content":{"rendered":"<p>Smart Communications, Inc. (Smart) achieved back-to-back wins in two prestigious awards programs in Barcelona, getting recognition both for its quick network restoration and emergency response efforts in the aftermath of Supertyphoon Yolanda and for its revolutionary mobile Internet platform SmartNet.<\/p>\n<p>SafePH \u2013 Smart\u2019s disaster preparedness and emergency response program which was put to the test when Yolanda devastated Central Philippines last November \u2013 was named \u201cBest Use of Mobile for Emergency or Humanitarian Efforts\u201d at the GSMA Global Mobile Awards 2014, which is dubbed the Oscars of the mobile industry.<\/p>\n<p><div id=\"attachment_4123\" style=\"width: 1034px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/www.upgrademag.com\/web\/wp-content\/uploads\/2014\/02\/Smart-GSMA.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4123\" class=\"size-full wp-image-4123\" alt=\"Smart chief wireless advisor Orlando B. Vea [second from left] and Smart president and CEO Napoleon L. Nazareno [third from left] receive an award for SafePH at the GSMA Global Mobile Awards ceremony in Barcelona.\" src=\"http:\/\/www.upgrademag.com\/web\/wp-content\/uploads\/2014\/02\/Smart-GSMA.jpg\" width=\"1024\" height=\"683\" srcset=\"http:\/\/www.upgrademag.com\/web\/wp-content\/uploads\/2014\/02\/Smart-GSMA.jpg 1024w, http:\/\/www.upgrademag.com\/web\/wp-content\/uploads\/2014\/02\/Smart-GSMA-300x200.jpg 300w, http:\/\/www.upgrademag.com\/web\/wp-content\/uploads\/2014\/02\/Smart-GSMA-84x55.jpg 84w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><p id=\"caption-attachment-4123\" class=\"wp-caption-text\"><strong><em>Smart chief wireless advisor Orlando B. Vea [second from left] and Smart president and CEO Napoleon L. Nazareno [third from left] receive an award for SafePH at the GSMA Global Mobile Awards ceremony in Barcelona.<\/em><\/strong><\/p><\/div>Meanwhile, SmartNet won the \u201cOperator OTT Service Launch Award\u201d award at the inaugural Telecoms.com Awards.<\/p>\n<p><strong>\u2018Commendable on many levels\u2019<\/strong><br \/>\nIn comments posted at the GSMA Global Mobile Awards website, judges said SafePH was commendable \u201con many levels: preparedness, partnerships, and the rolling out of a whole portfolio of services aimed at improving communications access for the affected community in a rapid response fashion.\u201d<\/p>\n<p>Even before Yolanda made landfall, some local government units using Smart\u2019s Infoboard web-based solution were sending text blasts to prepare residents for the incoming typhoon. Smart also pre-positioned its personnel, equipment, and relief goods in major areas in Central Philippines for faster response.<\/p>\n<p>The day after Yolanda hit the country, Smart was first on the ground to set up free call stations using satellite phones, which allowed survivors to communicate their needs to the outside world. In partnership with Telecoms Sans Frontieres, Smart provided emergency satellite communications services in Tacloban City. In partnership with Thuraya Telecoms, Smart was able to offer mobile satellite services on a larger scale.<\/p>\n<p>Satellite communications enabled various agencies to coordinate disaster response efforts and efficiently deploy resources to affected communities.<\/p>\n<p>Within a week after the disaster, Smart engineers helped integrate the Vodafone Foundation Instant Network to provide interim communications support to government and humanitarian agencies to affected communities in Palo, Leyte and Guiuan and Borongan, Samar.\u00a0 These were the first mobile communications restored in these areas. Despite the havoc wreaked by Yolanda, Smart fully restored network services in the affected areas just a month after the supertyphoon made landfall, the first telco to do so.<\/p>\n<p>\u201cWe thank the GSMA for recognizing our disaster preparedness and response program, and for training the spotlight on Filipino resilience and the undying bayanihan spirit which came in full display in the aftermath of Yolanda. This award belongs largely to our dedicated network engineers who quickly restored communication links in affected areas. We salute and thank them for their commitment and hard work,\u201d said Smart president and chief executive officer Napoleon L. Nazareno.<\/p>\n<p>Smart\u2019s additional services post-Yolanda included free SMS bundles (25 local and 3 international SMS per day) for 10 days, postpaid services assistance, use of APIs, and a tie-up with Twitter for receiving tweets from responding agencies via SMS, without the need for data connectivity.<\/p>\n<p>Through its mobile money services, Smart was also able to help the global fundraising campaign \u201cHelp.ph\u201d of the Philippine Disaster Recovery Foundation (PDRF). This effort was also cited by the GSMA as finalist under the category \u201cBest Use of Mobile for Emergency or Humanitarian Efforts.\u201d Smart and its subsidiary Smart e-Money, Inc. provided the mobile money solution BayadLoad to the PDRF to allow mobile phone users from all over the world to donate via SMS.<\/p>\n<p><strong>Innovative response to OTT<\/strong><br \/>\nAt the Telecoms.com Awards ceremony, SmartNet was recognized as an innovative response to the challenges presented by the rise of OTT (over-the-top) services.<\/p>\n<p><div id=\"attachment_4124\" style=\"width: 1244px\" class=\"wp-caption aligncenter\"><a href=\"http:\/\/www.upgrademag.com\/web\/wp-content\/uploads\/2014\/02\/SmartNet2.jpg\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-4124\" class=\"size-full wp-image-4124\" alt=\"Photo taken at the Telecoms.com Awards ceremony shows [from left to right] Telecoms.com editorial director Mike Hibberd, Voyager chief operating officer Jose Benjamin Fernandez, Smart chief wireless advisor Orlando Vea, Voyager department head Michael Padua, and Telecoms.com group publisher Tim Banham \" src=\"http:\/\/www.upgrademag.com\/web\/wp-content\/uploads\/2014\/02\/SmartNet2.jpg\" width=\"1234\" height=\"932\" srcset=\"http:\/\/www.upgrademag.com\/web\/wp-content\/uploads\/2014\/02\/SmartNet2.jpg 1234w, http:\/\/www.upgrademag.com\/web\/wp-content\/uploads\/2014\/02\/SmartNet2-300x226.jpg 300w, http:\/\/www.upgrademag.com\/web\/wp-content\/uploads\/2014\/02\/SmartNet2-1024x773.jpg 1024w, http:\/\/www.upgrademag.com\/web\/wp-content\/uploads\/2014\/02\/SmartNet2-210x158.jpg 210w\" sizes=\"auto, (max-width: 1234px) 100vw, 1234px\" \/><\/a><p id=\"caption-attachment-4124\" class=\"wp-caption-text\"><strong><em>Photo taken at the Telecoms.com Awards ceremony shows [from left to right] Telecoms.com editorial director Mike Hibberd, Voyager chief operating officer Jose Benjamin Fernandez, Smart chief wireless advisor Orlando Vea, Voyager department head Michael Padua, and Telecoms.com group publisher Tim Banham<\/em><\/strong><\/p><\/div>SmartNet is an innovation developed by Smart subsidiary Voyager Innovations which offers the use of popular mobile applications such as Twitter, Facebook, Facebook Chat, and Yahoo! Messenger for free. The \u201cFreemium\u201d model gives people a taste of what mobile Internet has to offer \u2013 without fear of unexpected data charges because of SmartNet\u2019s anti-bill shock mechanism \u2013 and promotes the growth of mobile Internet usage among Smart subscribers in a cost-effective manner.<\/p>\n<p>SmartNet has been hailed by other international awards programs for serving as a model for emerging markets where mobile phone users are still wary of using mobile Internet services. SmartNet has been downloaded for free by more than 1.5 million Android, iOS, and Windows users.<\/p>\n<p>Smart was the only Philippine telco to be shortlisted at the Telecoms.com Awards. Other Smart nominees were Smart Satellite Services for the Connecting the Unconnected Award, the Katok-At-Tex offers of Smart\u2019s value brand Talk \u2018N Text for the Mobile Pricing Innovation Award, and Smart\u2019s Self-Care program for the CEM Award for customer relationship management.<\/p>\n<p>Telecoms.com is a leading provider of news, analysis, and opinion about the telco industry. Meanwhile, the GSMA is a prestigious global association of mobile operators, device makers, software companies, equipment providers, and Internet companies.<\/p>\n<p>GSMA CEO John Hoffman said the organization saw a record level of interest in this year\u2019s Global Mobile Awards, with more than 680 submissions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Smart Communications, Inc. (Smart) achieved back-to-back wins in two prestigious awards programs in Barcelona, getting recognition both for its quick network restoration and emergency response efforts in the aftermath of Supertyphoon Yolanda and for its revolutionary mobile Internet platform SmartNet.<\/p>\n","protected":false},"author":6,"featured_media":4123,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[19],"tags":[1324,1003,1323,625],"class_list":["post-4122","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-headlines","tag-disaster-response","tag-philippine-disaster-recovery-foundation","tag-safeph","tag-smart-communications-inc"],"_links":{"self":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/posts\/4122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/comments?post=4122"}],"version-history":[{"count":0,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/posts\/4122\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/media\/4123"}],"wp:attachment":[{"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/media?parent=4122"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/categories?post=4122"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.upgrademag.com\/web\/wp-json\/wp\/v2\/tags?post=4122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}