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Cebu-based manufacturer aims to improve operations with Epicor ERP

With its growing clientele, Passepartout needed to improve operations, production efficiency, and business intelligence capabilities to support its continued success and expansion.

Cebu-based Passepartout Philippines Inc. has chosen the Epicor enterprise resource planning (ERP) suite to improve its custom hand-inlaid surface manufacturing business operations.

Established in 2008, Passepartout specializes in manually producing customized hand-inlaid surfaces that are made from all natural materials. The company offers exclusivity to its clients, as every order is one of a kind and will never be replicated. With its growing clientele, Passepartout needed to improve operations, production efficiency, and business intelligence capabilities to support its continued success and expansion.

To achieve this, Passepartout sought a best-of-breed, yet cost-effective, ERP software solution to rationalize and ease business processes. This would entail enhancing its manufacturing, distribution, and services capabilities to meet the stringent demands of its niche market. Among all the ERP offerings Passepartout evaluated, Epicor stood out as the ideal solution for the company.

“We did a complete independent evaluation, and Epicor was unanimously selected as the best choice for everybody on the Passepartout management team,” said Patrick Millerd, director of Passepartout’s Cebu Site.  “We were impressed with Epicor when they made their presentation, as they covered the whole system, not just for manufacturing, but also the sales front end.”

Passepartout will soon implement Epicor ERP in its manufacturing facilities in Lapu-Lapu City, Cebu, with modules covering the entire gamut of operations, including supply chain, production, financials, sales, planning and scheduling, and customer relationship management.

“We expect Epicor ERP to make drastic improvements in the way we do things and the way we produce things,” Millerd added. “But most importantly, we are confident that Epicor ERP will help us achieve our short-term and long-term business goals.”

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Assisting Passepartout in deploying Epicor ERP across its organization is value-added reseller Orion Solutions, Inc., a member of the Epicor Inspired Partner Network in the Philippines.

“Since we started engaging with Passepartout, we always believed Epicor ERP was the perfect fit for the company,” said Orion Business Unit Head Ruben Evangelista. “The Epicor ERP system should seamlessly adapt to Passepartout’s current manufacturing processes, and should make things much easier for its executives and staff seeking intelligence, performance, and results from their operations.”

In addition to leading the Epicor ERP deployment for Passepartout, Orion Solutions is also responsible for the user training process. Epicor ERP is designed to be easy to use for all those involved — from top management to the staff on the production line. Once deployed, Epicor ERP will support Passepartout in expanding its global business, with top executives more focused on strategy and development, instead of process issues.

“Epicor ERP empowers organizations with the tools necessary to succeed in their lines of business,” said Craig Charlton, senior vice president and general manager, Asia Pacific Operations for Epicor. “At the end of the day, when you are responsible for running a business, you don’t want to have to worry about systems and processes. Executive management wants to focus on how to grow the business, and develop products and services to enhance the value delivered to customers. Epicor ERP is designed to inspire customers like Passepartout to do just that.”

Epicor offers enterprise software solutions that drive high performance in business operations and offer the flexibility to compete in a global marketplace. Epicor ERP provides an integrated solution for such business processes as customer relationship management, supply chain management, human capital management, delivered on premise, in the cloud or as a managed service. The end-to-end, industry-specific solution is designed to meet the needs of manufacturing, industries.

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